March 11, 2014, Thistle Marble Arch, LondonService Innovation Labs 2014
March 19, 2014, The Club At The Ivy, Soho, LondonBreeding Brand Champions Breakfast
The Directors’ Club (GB & NI) was founded in 2010 to bring together a broad church of customer-focussed professionals to network, discuss common issues and challenges, and share knowledge, best practice and experiences.
Traditionally, knowledge-share and networking has been confined to professional silos such as the professional or trade associations for each discipline. However, as a market analyst working across the customer-centric professions, I observed an appetite among leaders to break down these silos and have cross-discipline conversations and discussions.
On the back of this observed need, Directors’ Club began its life as a networking group on Linkedin.com with a simple, yet powerful mission to facilitate cross-discipline conversation and discussion among senior customer-centric professionals.
Today, the Club has over 1900 UK-based members and has representation from a wide array of professional disciplines, including customer service, customer experience, contact centres, customer insight, marketing, sales, digital, social media, mobile, self service, operations, and the c-suite.
Responding to member demand and suggestion, the Club broke out of the virtual world in 2011 and began a series of face-to-face events around the UK. Small-scale dinners and breakfasts came first. Building on the success of these, webinars and a national tour of the Customer Engagement Day conference followed.
Last year (2013) we saw a record number of members attend our London and regional face-to-face events. Even more will come together via the power of GoToWebinar for our on-going webinar series.
Membership is open to all** senior (chiefs, directors and heads) executives in customer-focussed roles.
Click here to request membership of the Directors’ Club (GB & NI) group on LinkedIn.
Feedback is always welcome and encouraged. Feel free to email or call me with criticisms or suggestions.
I hope to meet you soon at one of our live events somewhere around the UK.
Jon Snow, Chairman, Directors’ Club (GB & NI)
07966 191 128
**Sorry, membership is not currently open to marketers, business developers or consultants in B2B/supplier organisations. We have sponsorship opportunities if you wish to participate in Directors’ Club (GB & NI) events.